FAQ’s

We understand that changing the way you feed your family is a big decision that will be accompanied by many questions. Here are a few common questions with our best shot at answers. Don’t hesitate to call us or email us with your inquiries.

Isn’t Raw Food Dangerous? What About Bacteria and Other Food Born Pathogens?

All of our products are human grade and USDA inspected for human consumption meaning that they should be free of food born pathogens. We also are regularly tested by the Dept. of Agriculture for pathogens in our products. Moreover, there is plenty of evidence that dogs’ and cats’ digestive systems are better equipped than our own bodies to handle the creepy crawlies that might be in food. Think about it: Fido and Kitty have probably eaten way nastier things than restaurant quality meat. Finally, given the constant recalls of commercial pet food, we think it is a bit naïve to assume that because your pets’ food is in a can or dried nuggets in a bag that it is necessarily free from E. coli or Salmonella. Bottom line: We’ll trade the risk of bacteria for the other harmful effects of commercial pet food.

You Mean My Pet Can Really Eat Bone?

Not only can they…they should be. Dogs and Cats need a source of calcium not only to keep their bones strong but also to aid the body in expelling excess phosphorus. All of our ground products either contain ground bone or a calcium supplement.

Ok, Fair Enough. But a Whole Chicken Back or Wing?

Absolutely. Dogs and cats can easily chew raw, non-weight bearing bones. In fact, we think as much as 50% of their diet should consist of these meaty bones. They clean their teeth, provide them with mental stimulation, slow down their eating, and are a great natural source of glucosamine. Try it for yourself. Give your dog a chicken wing and watch what thousands of years of evolution could not erase. WARNING: do not ever give a dog or cat cooked poultry bones as they splinter and may perforate structures in the digestive system.

So How Do I Know if My Pet is Getting Everything They Need in Your Food?

That’s where you come in! We are not interested in prescribing food to you. In fact, breaking the “scoop and serve” mentality is part of our goal. Deciding whether or not your pet’s diet is complete and balanced is a decision you should make—not a board of over-paid vets that meet once a year. Your pets’ lives shouldn’t be about a shiny bag and good marketing convincing you to buy food, it should be an active and meaningful decision you make. Think of it this way: When you go to the grocery store, there isn’t a nutritionist or doctor accompanying you, nor is there a stamp on products certifying that the contents are complete and balanced. You may buy some deli meat, canned soup, or other prepared items as well as the fresh ingredients to make a salad. But the long-term nutritional decisions that make up your diet are your own. Why should your pet’s life be different? Take a look at our products and with a little research and thought, you can play an active role in deciding what is the best way to feed Fido.

So My Vet Freaked Out When I Said I was Feeding Raw. What Should I Do?

The reality is that the “controversy” around raw is quickly fading. Too many people are trying it, seeing great results, and the negative vets are running out of responses. Most vets are coming around to the concept of letting people choose how best to feed their animals. Many vets work directly with us to help their patients. Sadly, vets receive very little nutritional education, and most of the education they do receive is from pet food companies. Western veterinary medicine tends to be reactive so it shouldn’t be a huge surprise that the large commercial and political interests involved haven’t exactly jumped on board a paradigm shift in pet nutrition. With that being said LISTEN TO YOUR VET. If you are interested in raw, you can almost certainly find a vet in your area that will at the very least let you make your own nutritional decisions. If you need help finding a vet that has experience with raw feeding, let us know, and we’ll help you make it easier to listen to your vet.

How Bad Can Commercial Pet Food Be Really?

First, all pet food is not created equal so it is hard to make generalized statements about the industry. Secondly, we aren’t going to preach about how pet food kills animals, rather; we invite you just to think pragmatically about the big picture. The pet food industry has two principles in mind: convenience and profit. We choose commercial food because it’s convenient; they make it because they make a lot of money doing it. Being a 14 billion dollar per year industry, it should come as no surprise that nutrition takes a back seat to the bottom line of pet food companies. Think of a human equivalent. Doritos with vitamins sprinkled on them? Best case scenario astronaut food. Commercial Pet Food is NOT REAL FOOD. It’s a food substitute that is convenient and relatively cheap and keeps our animals alive. The unfortunate result of the convenience and profit paradigm in the pet food industry is really unhealthy pets. Think of the prevalence of obesity, diabetes, allergies, heart disease, and kidney failure in pets. No one in their right mind can possibly believe that this is a natural occurrence among domesticated animals, and all of these issues have a direct link to nutrition. Much like the human equivalent, people are beginning to realize the importance of proper nutrition for their animals and realizing that the old way of feeding animals just isn’t cutting it. We simply want to show you how easy it is to start feeding your pets REAL food again.

Ok I’m Interested, How Do I Make the Switch?

Most pets will make the transition easily and comfortably with very few noticeable differences aside from all the benefits you will see. It still is best practice to slowly introduce new food to your pet’s diet. Start with a small amount and mix it with their current food to test for any reaction. Over a period of 2-3 days slowly introduce more and remove more of the old food with each feeding. If after 2-3 days of mixing, and if you feel comfortable with the transition, you are all set to go all in.

How Much Do I Feed My Pet?

The general guideline for feeding amount is to feed 2-3% of the body weigh of the animal per day depending on activity level and breed. Cats generally eat 4-6 ounces per day depending on size and activity level. These guidelines are only a starting point, though, and adjustments may have to be made as you get a better feel for how your pet is handling the new diet. As you continue your journey, we can always help you with determining feeding amounts and schedules.

You can also check out our convenient feeding calculator!

Do You Offer Delivery?

Yes, we do! Check out our Delivery page for more information.

Local Pickup is also available at:
Furry Tails Pet Shop
228 E Ponce de Leon Avenue
Decatur, GA 30030

How Long Will It Take for Me to Receive My Order?

Orders must be placed by Sunday in order for them to be ready the same week. Local Pickup availability is from Thursday onward, and delivery orders arrive on Thursdays and Fridays based on your location.

Now I’m Freaking Out. This is a Lot of Info. What Do I Do?

Baby Steps! It’s just food. And they are just cats and dogs. We understand that the lifestyle change can be daunting. But take a deep breath and think about what you are really doing. You do it for yourself already! While we want people to put more thought into what they feed their pets, you can also overthink this stuff. If you have the capability to serve the needs of yours and your family’s complex, human nutritional needs, we have faith that you will figure out Fido’s dinner. Keep reading and learning and keep calling and emailing us with questions.

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